Great Products Great Customer Service. My customer service experience started with Elaine Bowery, who answered the phone and ended with Dorian in tech support. Both were attentive to my problem and worked diligently to get us back into production. Thank You!!
I have had my boss laser for 4 years now and Boss Laser's tech support has always been quick to respond and very patent with me to help figure out my issue and troubleshoot my problems to get me back on board. I had the pleasure of working with Dorian, and he did everything in his power to help trouble shoot with phone calls and emails. Highly recommend these guys!
Dorian was quick to respond and solve my issues to keep our family business running.
Excellent service and follow through. Michael was amazing
Thank you BossLaser! The FM-D Desktop Laser Marking Machine has been absolutely amazing. It's become to most used tool in the machine shop. Marking beautiful high-resolution permanent logos on aluminum is only one of many production uses. Production is now become very dependent the FM-D for so many tasks. I appreciate being able to phone and/or email BossLaser for technical support and/or sales for upgrades. I'm so lucky they are local in Sanford, FL, only a 30 mile trip from Orlando. Customers are treated professionally by BossLaser team members from reception (Elaine), sales (Steven Engen), demonstrations (Ken), tech support (Kyle). BossLaser has "had my back" since I first walked in their front door as a fiber laser newbie. I'm a happy customer.
Great customer support and service after the sale. A+
Ken did a demo for me with a Boss Laser and I was extremely impressed. Looking forward to doing business with Ken and BOSSLAZER.
Miss Elaine always goes above and beyond to make sure you are connected with the right person for your technical issues.