FABTECH SALE

 
 
 
 
  EXCELLENT  
  
 Based on 1071 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Karin Cook 
 
0 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Dillan helped out again! Seriously, he is so knowledgeable and patient. After the alignment issue, he was able to solve the main issue that involved setting the laser to the correct distance from the materials. He walked me through every step, and explained everything in detail. Every company should have techs like Dillan to support their clients. Thank you again, Boss Laser, for having the best tech support around! 2nd round and just as helpful! It has been awhile since I needed help on my machine, but Boss tech support was ready and willing! Dorian was my tech this time. He walked me through the steps and explained what I needed to do on the Boss Laser Engraver. He diagnosed a couple of issues that needed to be addressed quickly and efficiently. He also made sure I ordered the correct parts for replacement. He has a great personality and he's a great communicator!  Thanks, Dorian! Up next, Stephen! He was EXTREMELY helpful. I am so pleased to be able to say that Stephen stayed with me trying to fix my LS 2440 issues every day for almost 2 weeks. He went above and beyond, and we went back and forth testing and retesting parts until we found the problem. Long hours and tons of emails finally got us to the heart of the issues. It all worked out thanks to Stephen.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 robert fleming 
 
0 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Stephan was very patient and walked me through the process to correct my software difficulty with my 1420 machine.  It took only a few minutes and I was up and running again. He is very knowledgeable and I recommend his service to all.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Evan Llewelyn 
 
4 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Alex Rivera was super helpful.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Chip Lobeck 
 
4 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Juan at Boss Laser was so helpful and patient while walking me through troubleshooting steps to get our machine back up and running. He not only provided instructions, he even sent step by step videos that made everything so much easier. Thanks Juan!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Aaron Bernard 
 
5 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Thank you for all of your help. I needed quick results for my department and I got them. Saved my semester. Cheers!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jim Gau 
 
5 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Always, always to notch customer service.  Robert in particular was helpful in diagnosing the problem with my chiller and getting the right part ordered.  Thanks Boss Laser!!  Keep up the excellent work.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jakiebeth Ben 
 
13 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Customer support went out of their way to help me.  We are glad that we went with Boss laser, the support staff are great.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 CustomizeItToday 
 
13 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Robert was awesome once again in helping me with my laser! He has been so patient and thorough when it comes to an issue that I have had. He rocks!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Charles Carter 
 
13 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I had the pleasure of working with Lauren Carter from Tech. She was very helpful and we worked on getting everything I needed to get our laser back up and running.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Dwayne “Dreamer” McKee 
 
17 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Mrs Lauren from customer service was a joy to speak.  I  appreciate the recommendation she offered.