Sovereign, ruggedized systems for defense, aerospace and traceable production.

High-power, high-volume machines built for continuous production floors.

Reliable, versatile machines for shops, studios and growing businesses.

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Boss Leads with Most Positive Customer Reviews

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James Steele profile picture
James Steele
0 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Called Boss Laser tech support. Robert got back with me in a few minutes. He helped me find the Information on the parts I needed. Thank you Boss Laser and Thank you Robert for your time and help!!
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Jeff M profile picture
Jeff M
1 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Called BOSS with an issue that I couldn’t figure out on my own. I ended up getting the wrong part and had to return it. On my second help request, I got connected with Stephan. He had other things going on, but left me a voicemail as well as an email with some things to check in an attempt to diagnose my machine. I had already done a couple of the things that he suggested, but there was one that I did not check and that ended up being the problem! I was yelling in excitement. I live locally so I drove down to the Headquarters and when I got there, he already had the parts waiting for me at the front desk. Thanks, Stephan!!
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larry jackson profile picture
larry jackson
1 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very pleasant experience, friendly, helpful and efficient.
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Justin Nollette profile picture
Justin Nollette
2 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service!!! I was having several issues with my Boss Laser and was switched over to Robert. Robert had quick response time with emails and over the phone. I tried a few things emailed the results and recieved a phone call shortly after and the issue was resolved quickly. Robert was great help in solving my laser issues. GREAT SERVICE!!
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Karin Cook profile picture
Karin Cook
11 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Dillan helped out again! Seriously, he is so knowledgeable and patient. After the alignment issue, he was able to solve the main issue that involved setting the laser to the correct distance from the materials. He walked me through every step, and explained everything in detail. Every company should have techs like Dillan to support their clients. Thank you again, Boss Laser, for having the best tech support around! 2nd round and just as helpful! It has been awhile since I needed help on my machine, but Boss tech support was ready and willing! Dorian was my tech this time. He walked me through the steps and explained what I needed to do on the Boss Laser Engraver. He diagnosed a couple of issues that needed to be addressed quickly and efficiently. He also made sure I ordered the correct parts for replacement. He has a great personality and he's a great communicator! Thanks, Dorian! Up next, Stephen! He was EXTREMELY helpful. I am so pleased to be able to say that Stephen stayed with me trying to fix my LS 2440 issues every day for almost 2 weeks. He went above and beyond, and we went back and forth testing and retesting parts until we found the problem. Long hours and tons of emails finally got us to the heart of the issues. It all worked out thanks to Stephen.
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Evan Llewelyn profile picture
Evan Llewelyn
15 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Alex Rivera was super helpful.
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Chip Lobeck profile picture
Chip Lobeck
15 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Juan at Boss Laser was so helpful and patient while walking me through troubleshooting steps to get our machine back up and running. He not only provided instructions, he even sent step by step videos that made everything so much easier. Thanks Juan!
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Aaron Bernard profile picture
Aaron Bernard
16 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thank you for all of your help. I needed quick results for my department and I got them. Saved my semester. Cheers!
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Jim Gau profile picture
Jim Gau
16 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Always, always to notch customer service. Robert in particular was helpful in diagnosing the problem with my chiller and getting the right part ordered. Thanks Boss Laser!! Keep up the excellent work.
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Jakiebeth Ben profile picture
Jakiebeth Ben
24 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Customer support went out of their way to help me. We are glad that we went with Boss laser, the support staff are great.

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