Preventative Maintenance Plans
Boss Laser PM plans are structured around 2 visits per year, typically at 6-month and 12-month intervals. Visits generally take 1 day. Customers may choose from:
1 Year Plan — 2 visits
2 Year Plan — 4 visits
3 Year Plan — 6 visits
Why Preventative Maintenance Matters
Preventative maintenance helps you:
- Reduce unexpected downtime
- Maintain machine performance
- Catch wear and tear issues before they turn into larger repairs
- Keep critical systems clean, adjusted, and operating as intended
WHAT'S INCLUDED
PM visits are performed by Boss Laser Field Service Engineers and include machine-specific inspection, cleaning, adjustment, and verification tasks based on the equipment type. Included PM services are detailed separately for CO2 and Fiber machines.
CO2 Preventative Maintenance
Typical CO2 PM service areas include:
- Gantry
- Cooling
- Optics
- Worktable
- Belts
- Exhaust System
Fiber Preventative Maintenance
Typical Fiber PM service areas include:
- Mechanical & Motion Systems
- Optical System
- Pneumatics & Gas Delivery
- Electrical & Safety Systems
- Cooling System
- General System Health
- Air Compressor
WHAT'S NOT INCLUDED
The following are invoiced separately:
- Replacement parts identified during the PM visit
- Additional repair labor for excess service working hours
- Additional repair labor for work outside of the PM visit scope defined in the agreement
Contract service and part orders are subject to the Boss Laser Terms and Conditions. Boss Laser is not liable for loss of use, downtime, or loss of revenue upon need for part orders.
Frequently Asked Questions
How often should I schedule preventative maintenance?
Boss Laser PM plans are structured around 2 visits per year, typically at 6-month and 12-month intervals.
What plan options are available?
Customers can choose a 1-year plan with 2 visits, a 2-year plan with 4 visits, or a 3-year plan with 6 visits.
How long does a PM visit take?
Visits typically take 1 day.
What’s included in a PM visit?
PM visits are performed by Boss Laser Field Service Engineers and include machine-specific inspection, cleaning, and system checks. The service scope depends on whether the equipment is a CO2 or Fiber Cutter machine.
Do you offer preventative maintenance for both CO2 and Fiber systems?
Yes. Boss Laser offers preventative maintenance for both CO2 machines and Fiber Cutter machines, with different service checklists based on the machine type.
Are replacement parts included?
No. Replacement parts identified during the PM visit are invoiced separately.
Is repair labor included if an issue is found during the visit?
Additional repair labor outside the PM visit scope, including excess service working hours, is invoiced separately.
What information do I need to request a quote?
Covered equipment is identified by model, serial number, and equipment location, so those details should be included when requesting a PM quote.
Request a Preventative Maintenance Quote
Tell us your machine type, model, serial number, and equipment location to get started.
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