CO2 Preventative Maintenance

Scheduled service for Boss Laser CO2 systems, focused on the components that affect performance, cut quality, and day-to-day reliability.

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What’s Covered During a Visit

Boss Laser CO2 preventative maintenance focuses on the core service areas outlined in the agreement: gantry, cooling, optics, worktable, belts, and exhaust system.

X- and Y-axis gantry rails are checked for proper grease application and distribution to support smooth machine movement.

The water chiller is checked for fresh distilled water, and 92mm fans are inspected to ensure they are dust-free and providing sufficient airflow.

Optics mirrors are cleaned, the focus lens is inspected, and the beam combiner lens is checked for debris or damage.

Service includes cleaning knife blades, lubricating worm rods, and ensuring the worktable bed is level.

Belts are checked for wear and tear, and belt tension is checked across the X, Y, and Z axes.

The exhaust system is inspected as part of the CO2 PM visit.

Why CO2 Preventative Maintenance Matters

CO2 systems rely on clean optics, stable motion, proper cooling, and consistent airflow. Preventative maintenance helps identify wear, debris, and adjustment issues before they affect machine performance.

This service is designed to help support:

  • Cleaner, more consistent output
  • Smoother machine movement
  • Better optics performance
  • Fewer avoidable service issues

SERVICE NOTES

  • PM service is performed by Boss Laser Field Service Engineers.
  • Replacement parts identified during the visit are invoiced separately.
  • Additional repair labor outside the PM scope is invoiced separately.

Frequently Asked Questions

What does CO2 preventative maintenance include?

CO2 PM includes service across the gantry, cooling system, optics, worktable, belts, and exhaust system.

Are replacement parts included?

No. Replacement parts identified during the PM visit are invoiced separately.

Is repair labor included if an issue is found?

Additional repair labor outside the defined PM scope is invoiced separately.

Who performs the service?

PM visits are performed by Boss Laser Field Service Engineers.

Request a CO2 Preventative Maintenance Quote

Tell us your machine model, serial number, and equipment location to get started.

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Boss Leads with Most Positive Customer Reviews

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Jakiebeth Ben profile picture
Jakiebeth Ben
6 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Customer support went out of their way to help me. We are glad that we went with Boss laser, the support staff are great.
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CustomizeItToday profile picture
CustomizeItToday
6 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Robert was awesome once again in helping me with my laser! He has been so patient and thorough when it comes to an issue that I have had. He rocks!
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Charles Carter profile picture
Charles Carter
6 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had the pleasure of working with Lauren Carter from Tech. She was very helpful and we worked on getting everything I needed to get our laser back up and running.
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Dwayne “Dreamer” McKee profile picture
Dwayne “Dreamer” McKee
10 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Mrs Lauren from customer service was a joy to speak. I appreciate the recommendation she offered.
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Jeff Gorwitz profile picture
Jeff Gorwitz
11 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
BOSS Lasers really are the BOSS. Phenomenal customer service. Big shout out to Juan. You have no worries with a BOSS machine. They got you
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Ladd Landgraf profile picture
Ladd Landgraf
11 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Have ran a BOSS laser for a couple years now for my business, The Practical Goat and have had a great experience. Started having an issue getting my laser to connect to my computer so I reached out, and Juan was awesome. He gave me some trouble shooting tips and it ended up being as simple as switching out a cable. Thanks guys, I can get back to work now!
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Ron H profile picture
Ron H
13 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Alex did a nice job explaining the system. The only small thing was there wasn't any follow through from my initial sales contact. I asked for some specific details to discuss during the demo and Alex was unaware of them. Not his fault. He did come through, though. He sent me some videos that answered my concerns.
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Jeremy Gosser profile picture
Jeremy Gosser
18 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service, solved the problem and got me the repair part in a couple days!
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Jim Dyon profile picture
Jim Dyon
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Juan was very patient and very helpful and making sure I understood what was going on . Helped solve the problem. Great tech . Would ask for him again if I have questions. Greatly appreciate all his help.
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Ron Webster profile picture
Ron Webster
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great people and tech support is very helpful.

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