Fiber Preventative Maintenance

Scheduled service for Boss Fiber Lasers focuses on the components that support precision, machine health, and day-to-day reliability. PM visits are provided by Boss Laser Field Service Engineers.

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What’s Covered During a Visit

Boss Laser fiber preventative maintenance focuses on the service areas outlined in the agreement: Mechanical & Motion Systems, Optical System, Pneumatics & Gas Delivery, Electrical & Safety Systems, Cooling System, General System Health, and Air Compressor.

Z-axis limits are verified, hard limit travel on the X, Y, and Z axes is checked, and linear guides, ball screws, and motion rails are inspected for wear and proper lubrication. If applicable, the pallet change or shuttle table system is also checked for chain drive integrity, alignment, smooth travel, and sensor function.

The beam is centered using alignment tools, and test cuts are performed to confirm precision.

Air lines and the desiccant filter are checked as part of the PM visit.

O2 and N2 gas sensors are checked, low-limit alarms are verified, regulators and flowmeters are reviewed for consistency and accuracy, and gas lines are inspected for leaks or deterioration.

E-stops and interlocks are confirmed to be functioning, and electrical connections and cable management are inspected for wear or signs of arcing.

Service includes draining and replacing chiller water, replacing water and air filters in the chiller system, inspecting coolant lines and fittings, and verifying chiller setpoint temperatures and error alarms.

The visit includes a full dampener check with documented performance and maintenance suggestions, observation of the machine under operation for at least one full shift, and cleaning and inspection of internal and external fans, filters, and venting.

Boss EcoCUT Fiber Laser Cutting Copper

Why Fiber Laser Preventative Maintenance Matters

Fiber systems depend on reliable motion, accurate beam alignment, stable gas delivery, proper cooling, and functioning safety systems. Preventative maintenance helps identify wear, leaks, blockages, and performance issues before they create larger service problems.

This service is designed to help support:

  • Consistent machine performance
  • Precision cutting results
  • Cleaner system operation
  • Fewer avoidable interruptions

SERVICE NOTES

  • PM service is performed by Boss Laser Field Service Engineers.
  • Replacement parts identified during the visit are invoiced separately.
  • Additional repair labor outside the PM scope is invoiced separately.

Frequently Asked Questions

What does fiber preventative maintenance include?

Fiber PM includes service across the machine’s motion systems, optical system, gas delivery components, electrical and safety systems, cooling system, general system health, and air compressor.

Are replacement parts included?

No. Replacement parts identified during the PM visit are invoiced separately.

Is repair labor included if an issue is found?

Additional repair labor outside the defined PM scope is invoiced separately.

Who performs the service?

PM visits are performed by Boss Laser Field Service Engineers.

Request a Fiber Preventative Maintenance Quote

Tell us your machine model, serial number, and equipment location to get started. Covered equipment in the agreement is identified by model, serial number, and equipment location.

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Boss Leads with Most Positive Customer Reviews

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Ladd Landgraf profile picture
Ladd Landgraf
0 days ago
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Have ran a BOSS laser for a couple years now for my business, The Practical Goat and have had a great experience. Started having an issue getting my laser to connect to my computer so I reached out, and Juan was awesome. He gave me some trouble shooting tips and it ended up being as simple as switching out a cable. Thanks guys, I can get back to work now!
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Dakota Ellis profile picture
Dakota Ellis
1 days ago
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I had the pleasure of being trained by Alex Rivera on our Boss Laser LS-3655, and I couldn't have asked for a better instructor. Alex was extremely knowledgeable, patient, and thorough throughout the entire training process. He took the time to explain not only how to operate the machine safely and efficiently, but also why certain settings and procedures matter, which helped me gain a much deeper understanding of laser operation. What stood out most was Alex's ability to break down complex concepts into easy-to-understand steps and answer every question with professionalism and expertise. By the end of the training, I felt confident in operating the LS-3655, setting up jobs, troubleshooting common issues, and maximizing the machine's capabilities. If you're looking for top-notch laser training and customer support, I highly recommend Alex Rivera. His dedication, technical knowledge, and commitment to customer success made for an outstanding learning experience. Thank you, Alex, for the excellent training and support! :)
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Ron H profile picture
Ron H
2 days ago
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Alex did a nice job explaining the system. The only small thing was there wasn't any follow through from my initial sales contact. I asked for some specific details to discuss during the demo and Alex was unaware of them. Not his fault. He did come through, though. He sent me some videos that answered my concerns.
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Geoff watkins profile picture
Geoff watkins
6 days ago
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Stephan is a great tech! Helped me out of a jam.
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Jeremy Gosser profile picture
Jeremy Gosser
7 days ago
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Great service, solved the problem and got me the repair part in a couple days!
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Jim Dyon profile picture
Jim Dyon
8 days ago
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Juan was very patient and very helpful and making sure I understood what was going on . Helped solve the problem. Great tech . Would ask for him again if I have questions. Greatly appreciate all his help.
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Ron Webster profile picture
Ron Webster
8 days ago
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Great people and tech support is very helpful.
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Adam Johnson profile picture
Adam Johnson
9 days ago
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Robert provided exceptional service! He was amazingly patient as we navigated through my technology issues, taking the time to truly understand the problem. He dug right in and had everything fixed in record time. If you're looking for someone skilled, patient, and efficient, Robert is your person!
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Greg Hack profile picture
Greg Hack
10 days ago
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Great service
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Sunny Steitz profile picture
Sunny Steitz
10 days ago
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Helpful staff in diagnosing the problem and shipping out the required repair pieces. Thanks to Cian at Boss Laser

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