Ken Trenholm was great! He helped me set up my new laser and explained how to operate and maintain the machine.
Fallen Hero Team
2024-06-14
Eddie came to service our LS2440 laser this morning. He arrived on time and ready to work. I was greeted with a big smile and a firm handshake. I showed him to the laser and explained what I was experiencing. He was very thorough in fixing the issue. We ran a test to verify everything was working properly and noticed the image looked squished. Eddie adjusted the step inside of lightburn and ran the image again which was perfect. We are very thankful for the great service. Very satisfied. Thank you.
carlos cajigas
2024-06-13
1. I love my boss laser 2.my sales person Tom has always been great as answering questions and helping when he can, the customer service is good but if you want them to troubleshoot with you on the phone you will have to wait atleast 24 hours before the can reach out to you so do expect some downtime. Overall they do call back to help out and do make sure to get any issues you have fixed.
Billy Beddow
2024-06-07
Aj has continued to be a solid asset for BOSS laser Tech Support. He and the team of engineers work fast and efficiently thus allowing us to get projects out the door on time.
Lafayette Signs
2024-06-05
Fantastic customer support, been running my laser for almost 10 years, and just as day one they are helpful and friendly even though I have an antique laser.
Mr. Cee
2024-06-04
Robert was easy to talk to and communicate issues and resolutions back and forth with. Great help!
Edgar Gloria
2024-06-04
Scott Lopez
Very knowledgeable and very friendly, very helpful with answering questions during training
Jorge Fernandez
2024-06-04
Scott did great Job
Cynthia Lancaster
2024-06-04
Robert was amazing to work with. He was able to help me resolve my issues with software download quickly. This company has great customer service reviews and I'm sure it's because of employees like Robert!
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Stan Altshuller
2024-06-20
recommends
Great team, awesome machines, solid customer support
Nosipho Mashinini
2024-06-17
recommends
I don’t normally comment but felt compelled to add my voice to the thousand who have benefited from your generosity and great skills in trading . Making my withdrawal of $17,000 successful, You are one of the precious few who genuinely look to give something back in this world, it’s apparent and appreciated. Blessings to you Mrs Donna Charles. Contact her if you are ready for Investments.
Email:[email protected] WhatsApp +1 (908) 367-4578
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We recently purchased a FC6012 Elite Fiber Laser. Though we had a horrible shipping experience (by no fault of Boss Laser), they (and especially our sales rep Tony) went above and beyond to make our purchase a positive experience. Last week we had the pleasure of meeting Darrius, who came to our facility for setup and training. He trained five of our personnel with ease. He was very efficient, knowledgable, extremely personable and provided clear and concise answers to all of our questions. We're very excited with the new doors this machine opens up for our company.
EverythingKreative LLC
2024-04-12
recommends
Love the machines they're very reliable. And excellent customer service.
SNS Enterprise Group LLC
2024-02-23
recommends
Ken's Boss Laser demo was top-notch, showcasing the impressive capabilities of the machines with skill and enthusiasm. His expertise made the experience not only informative but also highly engaging.
Jesse Cox
2024-02-20
recommends
Scott was a huge help calibrating our machine and provided a little extra training and a few nice tips!
Glen Simmons
2024-01-25
recommends
Ken was very knowledgeable and showed us everything we needed. He pointed us in the direction we need to go. We will be purchasing a unit sone.
Dundee Dempsey
2024-01-18
recommends
The Boss Laser team is always professional and patient when trying to troubleshoot an issue. Robert was amazing and knew exactly how to fix our issue. 100% reliable and quality people
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With over 3,500 5-Star reviews, Boss Laser has the highest ratings in the industry.