Boss UV

 
 
 
 
  EXCELLENT  
  
 Based on 1073 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kylie Botes 
 
8 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I spoke to customer service Lauren, she was very knowledgeable and friendly
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jeff M 
 
10 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Called BOSS with an issue that I couldn’t figure out on my own. I ended up getting the wrong part and had to return it. On my second help request, I got connected with Stephan. He had other things going on, but left me a voicemail as well as an email with some things to check in an attempt to diagnose my machine. I had already done a couple of the things that he suggested, but there was one that I did not check and that ended up being the problem! I was yelling in excitement. I live locally so I drove down to the Headquarters and when I got there, he already had the parts waiting for me at the front desk. Thanks, Stephan!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Justin Nollette 
 
11 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service!!!  I was having several issues with my Boss Laser and was switched over to Robert.  Robert had quick response time with emails and over the phone.  I tried a few things emailed the results and recieved a phone call shortly after and the issue was resolved quickly.  Robert was great help in solving my laser issues.  GREAT SERVICE!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Karin Cook 
 
20 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Dillan helped out again! Seriously, he is so knowledgeable and patient. After the alignment issue, he was able to solve the main issue that involved setting the laser to the correct distance from the materials. He walked me through every step, and explained everything in detail. Every company should have techs like Dillan to support their clients. Thank you again, Boss Laser, for having the best tech support around!

2nd round and just as helpful! It has been awhile since I needed help on my machine, but Boss tech support was ready and willing! Dorian was my tech this time. He walked me through the steps and explained what I needed to do on the Boss Laser Engraver. He diagnosed a couple of issues that needed to be addressed quickly and efficiently. He also made sure I ordered the correct parts for replacement. He has a great personality and he's a great communicator!  Thanks, Dorian!

Up next, Stephen! He was EXTREMELY helpful. I am so pleased to be able to say that Stephen stayed with me trying to fix my LS 2440 issues every day for almost 2 weeks. He went above and beyond, and we went back and forth testing and retesting parts until we found the problem. Long hours and tons of emails finally got us to the heart of the issues. It all worked out thanks to Stephen.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Evan Llewelyn 
 
24 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Alex Rivera was super helpful.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Chip Lobeck 
 
24 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Juan at Boss Laser was so helpful and patient while walking me through troubleshooting steps to get our machine back up and running. He not only provided instructions, he even sent step by step videos that made everything so much easier. Thanks Juan!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Aaron Bernard 
 
25 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Thank you for all of your help. I needed quick results for my department and I got them. Saved my semester. Cheers!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jim Gau 
 
25 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Always, always to notch customer service.  Robert in particular was helpful in diagnosing the problem with my chiller and getting the right part ordered.  Thanks Boss Laser!!  Keep up the excellent work.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jakiebeth Ben 
 
33 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Customer support went out of their way to help me.  We are glad that we went with Boss laser, the support staff are great.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 CustomizeItToday 
 
33 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Robert was awesome once again in helping me with my laser! He has been so patient and thorough when it comes to an issue that I have had. He rocks!